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Ticket System Revamp: Setup Made Easier

A complete overhaul of the ticket system making setup a breeze with new Discord components and beginner-friendly flow.

Published March 5, 2024

Ticket System Revamp: Setup Made Easier

We've completely rebuilt the ticket system to make it more powerful and easier to use than ever before!

Easier Setup

Setting up a new ticket system is now done in a flow, utilizing new Discord components. Perfect for beginners!

Add/Edit Ticket Buttons

You can now add multiple buttons in the same message. Settings from the previous button will be copied unless you change them. Customize:

  • Label
  • Color
  • Emoji

In-Built Message Editor

Editing the ticket panel message is now easier than ever:

  • Add Messages, Files, Embeds
  • Whatever comes to your mind
  • Ability to resend the message to get rid of the "(edited)" tag

Customizable Ticket Permission

You can edit Channel Permission for:

  • Ticket user
  • Staff role
  • Observer role
  • Everyone

Scheduled System

  • Only allows ticket creation in a desired interval of the day
  • Bypass roles can be configured to allow some users to create one

More Settings

  • Custom Reply Message
  • Custom Ticket Name
  • Configure Case No. padding
  • Limit on number of closed tickets

This is a Beta Feature. Reporting bugs via /report will rank you in Bug Hunter Roles!

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